A Letter of Introduction (LOI) in Canada is an official document issued by Immigration, Refugees, and Citizenship Canada (IRCC) confirming that your visa or permit application has been approved. Although it is not a visa itself, the LOI proves you are authorized to enter Canada under specific conditions. You must present this letter to a Canada Border Services Agency (CBSA) officer upon arrival to receive your final study or work permit.
This guide explains everything you need to know about Canada’s Letter of Introduction — what it is, who needs it, how to get it, and its role at the Port of Entry (POE).
What Is a Letter of Introduction?
A Letter of Introduction, also known as a Port of Entry (POE) Letter, is issued to applicants whose visa or permit requests — such as study permits, work permits, or super visas — have been approved. It confirms that you meet IRCC’s requirements but does not serve as your actual permit. Instead, the letter must be presented at the POE, where border officials issue the physical permit.
Typically, the letter is sent electronically after approval and includes details such as your Unique Client Identifier (UCI), document number, and expiration date. You must enter Canada before the letter expires to activate your permit.
Key Points About the Letter of Introduction
- Not a Visa: The LOI confirms authorization but does not replace your visa or Electronic Travel Authorization (eTA) required for travel.
- Validity: The letter expires on the date stated; you must travel before this deadline.
- Final Decision: The CBSA officer at the POE makes the ultimate determination to issue your permit.
- Document Requirements: Keep copies of your LOI, passport, financial proof, and supporting documents.
- Format: An electronic version is valid, but a printed copy is recommended.
What Is a Port of Entry (POE)?
A Port of Entry is a designated location where travelers legally enter Canada and go through immigration and customs screening. POEs include international airports, land border crossings, and seaports. The CBSA manages these points of entry to ensure compliance with immigration and security regulations.
At the POE, travelers must present their Letter of Introduction and other required documents for review. CBSA officers assess admissibility and may ask questions about your purpose of visit, program of study, or employment details before issuing the official visa or permit.
Documents Required at a Canadian Port of Entry
- Valid passport
- Letter of Introduction (LOI)
- Visa or eTA (Electronic Travel Authorization)
- Proof of financial support
- Admission letter (for students) or job offer letter (for workers)
Importance of the Letter of Introduction
The Letter of Introduction plays a critical role in confirming your IRCC approval and enabling final entry into Canada. It serves several purposes:
- Proof of Authorization: Confirms your visa or permit has been officially approved by IRCC.
- Entry Requirement: Required to obtain your physical study, work, or super visa at the POE.
- Verification Tool: Helps CBSA officers confirm your immigration status and eligibility.
- Next Step in Visa Issuance: Once presented, the CBSA issues your actual permit or visa document.
How to Obtain a Letter of Introduction in Canada
The process of receiving a Letter of Introduction depends on your visa or permit type. Here are the steps:
- Submit an Application: Apply for a study permit, work permit, or super visa through the IRCC online portal or a Visa Application Centre (VAC).
- Wait for Processing: IRCC reviews your application, verifies documents, and conducts background checks. Processing times vary by visa type and country of application.
- Receive Approval: If approved, IRCC sends your Letter of Introduction electronically to your registered email or online account.
- Verify Details: Review your LOI for accuracy, including name, passport number, and permit validity dates. Contact IRCC immediately if corrections are needed.
- Travel with Your LOI: Carry both digital and printed copies of your LOI when traveling to Canada. Present it at the POE for issuance of your permit.
Validity of the Letter of Introduction
The validity of your LOI corresponds to the duration of your approved visa or permit. The expiry date is stated in the “Permit Validity” section of your letter and indicates the latest date you must arrive in Canada.
If your LOI expires before you travel, you must reapply for a new study or work permit — extensions are not granted for expired letters. It is crucial to plan your trip well in advance to avoid complications at the border.
For work permit holders already in Canada, renewals or extensions must be applied for through IRCC’s online system rather than at a port of entry.
Tips for Travelers
- Always print your Letter of Introduction and keep it in your carry-on luggage.
- Ensure your passport and other documents match the details in your LOI.
- Be ready to answer CBSA officer questions truthfully and confidently.
- Have proof of accommodation and return travel plans to support your purpose of entry.
Conclusion
The Letter of Introduction is a vital component of Canada’s immigration process for students, workers, and long-term visitors. It verifies your visa or permit authorization and ensures a seamless transition through border control upon arrival. Always double-check your letter’s accuracy, carry both digital and printed copies, and present it to CBSA officers at the Port of Entry to receive your official Canadian study or work permit.